We Specialize in Water Damage Cleanup
6/9/2021 (Permalink)
Fire or water damage emergencies rarely happen during a convenient time of day or night that is why SERVPRO is available 24/7/365. A water or fire damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. Our amazing staff is prepared to help you with your water loss. We are a locally owned and operated company with the ability to respond to your call no matter the size! Our goal is to provide you with the quickest and most professional restoration experience. We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly.
When on site our crews will identify the source of the water loss and check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful. Our crews will determine if the water is contaminated and will identify the category and classification of water damage to ensure we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
Category 1 Water Damage: Clean Water Damage
Category 1 is the least severe on the IICRC scale and includes water damage such as broken pipes and water supply lines, sinks and bathtubs which have overflowed, and various appliance issues. The main reason this type of damage is considered less severe is that it involves “clean water,” i.e., water that is sewage and toxin-free. Typically, most items damaged in category 1 incidents can be dried easily without and potential side effects for the property owner later.
Category 2 Water Damage: Grey Water Damage
Category 2 water damage involves “grey water.” This includes water from appliances like toilets, washing machines, and sump pump backups. While consuming or encountering grey water may or may not be harmful to humans, it is important to remove any affected items and disinfect completely if your home has been struck by category 2 water damage, as the waste and chemicals in grey water may prove harmful down the line.
Category 3 Water Damage: Black Water Damage
Category 3 water damage, aka “black water” damage, is the most extreme kind of water damage and requires swift action to mitigate serious health risks. Black water includes sewage, rising flood waters, seawater, as well as river and ground water. When category 3 water damage occurs, many items and materials will need to be removed from your property, and after drying has occurred your home will need to undergo significant disinfecting.
Need Emergency Water Damage Cleanup… Call SERVPRO of Northwest Stark County 24/7/365 at 330-497-4600!