About SERVPRO of Northwest Stark County


Maureen L. Gentile, Laurel C. Kolenz

Owners of SERVPRO of Northwest Stark County

In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio.  Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990.  In 2002 her sister, Laurie Kolenz, joined the family business.

As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.  

We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners.  Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.

Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.

SERVPRO® of Northwest Stark County is locally owned and operated.

Meet our Management Team:

  • Laurel Kolenz & Maureen Gentile – Owner
  • Tracy Myers – Job File Coordinator & Office Manager
  • Kathy Haslam - Administrative Assistant 
  • Mary Keister-Whitmyer– Marketing Director
  • Patti Wallick– Marketing Representative
  • Julie Workman - Social Media Marketing Manager
  • Jesse Lee – Production Manager
  • Joe Embrogno – Estimator
  • Alex Jogerst – Estimator
  • Heather Kinback – Estimator
  • Sharon Nagy – Controller

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

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