Recent Posts

We are Your Local Franchise SERVPRO in Northwest Stark County

8/30/2022 (Permalink)

Building Trucks SERVPRO of Northwest Stark County has crews available 24/7 for fire & water damage restoration, cleaning and construction.

When you hear the name SERVPRO on a television commercial you now that it is the company you would call to clean up and restore your home or business after a water or fire disaster. SERVPRO is a national brand and the #1 leading company in its industry. When you call SERVPRO you are getting the BEST! The local SERVPRO of Northwest Stark County franchise services the Massillon, Canton, Perry, and surrounding communities.

How does calling our local SERVPRO franchise benefit you?

Every day our sales team and production team are out building relationships within our community. We visit local insurance agents, adjusters, property managers, and business owners informing them of our services and the benefits of using our company. SERVPRO is a preferred vendor to most insurance companies. We belong to our local chambers by supporting local business openings, donating, and sponsoring local events and school sports and dropping off food to local fire and police departments.

Being local is like being family, so when that water or fire emergency strikes your home or business, please give us a call. We take care of you like your family! We are here to help at 330-497-4600!

SERVPRO offers Emergency Fire Board-up Services

8/11/2022 (Permalink)

House Boardedup Window This Canton, Ohio house needed a boardup after a fire. Our crews are available 24/7 to help boardup, restore and rebuild your home.

There’s no such thing as a “small” fire. In addition to actual fire damage, the resultant smoke, soot, odor, and other particles will penetrate your walls, floors, attic, and duct work. Plus, you may experience water damage and residue from extinguishing the fire.


SERVPRO of Northwest Stark County has crews trained to handle any size fire disaster using specialized chemicals and fire and water advanced equipment and to help our customers through a difficult time. The first step in the recovery process is to protect your property and all of its contents from further. We have crews available 24/7 for fire board up to roof tarps.

We can complete the following:

  • Board Up & Roof Cover
  • Structure Shoring & Stabilization
  • Temporary Fencing
  • Complete Building Enclosure
  • Emergency Demolition

After a claim has been filed with your insurance company our project managers will work with your insurance adjuster to get the restoration process started. The following steps include:

  1. Boarding-upyour property immediately will prevent additional damage by weather, animals or theft while providing peace of mind.
  2. Deodorizingyour property will eliminate smoke, soot, and chemical particles.
  3. We will carefully pack-outyour salvageable contents — from antiques to furniture to fine china to clean and store at our warehouse. Inventorying all items. Dispose and record of all non-salvageable contents for insurance, to help make the replacement process easier.
  4. During content cleaning, trained technicians will thoroughly clean and deodorize your salvageable contents placed in an ozone room removing any left over odor before moving them into our secure climate-controlled warehouse for storage until you are ready to move them back into your home.
  5. We have the ability to restore all many critical documents using document drying technology, while keeping them confidential.
  6. Debris Removal of water damaged flooring, drywall, or plaster.
  7. Repair and restorationcan include everything from carpet cleaning to full construction services.
  8. We will store your contents in our secure facility and deliver them when your property is ready.

All fire damage is different and each clean up and restoration requires a unique resolution. At SERVPRO of Northwest Stark County our team has the equipment, expertise, and experience to restore your fire and smoke damage.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of NW Stark County 330-497-4600

Storm Damage in Canton Ohio? Call SERVPRO!

8/10/2022 (Permalink)

Roof House Storm damage to a Canton Ohio home. SERVPRO can roof tarp the area to reduce any further damage.

Storm damage wreaks destruction on homes and buildings as well as the property around it. Wind damage can loosen the shingles or tiles on a roof which can allow moisture such as rain or snow to pass through the roof itself causing damage to the interior of the structure. This can allow water and moisture to enter the roof, which will result in damaging the wood and sagging ceiling and can even cause secondary damage of mold growth. The elements such as wind, rain, lightning, or hail can result in catastrophic destruction, turning lives upside down.

This is what you can expect from SERVPRO of Northwest Stark County storm restoration service professionals.

  • Regardless of whether it is a business or residence, our company will come to your property with trained experts and perform a thorough inspection of your loss. This helps us to understand and discover the full extent of damage.
  • Once the scope of work is confirmed and agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment SERVPRO of Northwest Stark County will use.
  • Generators may be brought in to operate the dehumidifiers and air movers to combat potential mold and mildew to not have a change to make matters worse.
  • Crews use roof tarping and board-up techniques to keep your structure secure while the roof is being inspected and repaired.

It is important to reach out immediately to reduce the extent that damage may occur. Once contacted and scheduled we will work tirelessly to rescue your building from greater structural issues.

All SERVPRO’s are locally owned and operated. We will respond quickly to storm and water damages to homes and businesses that are in the Canton, Ohio area. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-497-4600 or visit our website:

Check out our social media accounts to learn more about SERVPRO of Northwest Stark County.

Basement Flooding? SERVPRO can Help!

8/2/2022 (Permalink)

Water Furniture Basement flooding can occur in Canton, Ohio. Call SERVPRO to help Cleanup, Restore and Rebuild your water damaged home.

Flooding of basements is one of the most common issues that Canton, Ohio homeowners face. Most flooding occurs during heavy rainstorms during the summer and rapid snowmelts in the winter, it also can happen in dry weather.

There are many reasons for basement flooding including foundation leakage, storm sewer backup, and improper yard grading, among others. As the basement lies in the lowest level of a structure it is prone to flooding.

What causes basement flooding?

These are the most common causes of basement flooding:

Foundation Leaks: Water can seep into the foundation if there are cracks in itThe risk of flood in your foundation is more if your home is near groundwater. Cracks in the foundation can lead to significant water leakage into the basement.

Leaking basement windows: Windows in the basement can leak and let water creep in during rains. Whenever it rains, there could be a significant collection of water on the windowsills. Fixing the windowsill is the only option to prevent basement flooding.

Blocked sewer: If the manifold that connects the public sewer system to your house is blocked it can lead to floods in your basement. It is important to call local authorities immediately to address blocked gutters and SERVPRO of Northwest Stark County to mitigate the sewage and water damage.

Debris in gutters: The gutters play a critical role in preventing basement flooding as they carry away rainwater from the home. If they are clogged or damaged, they can overflow during rains and allow water to build up. If the ground near the basement soaks up too much water, it can seep into the basement as well.

Improper grading or sloping: If the yard does not slope away in the right manner, rainwater does not drain effectively. If the sloping is towards your home rather than away, excess water can result in basement flooding. 

Improper downspouts: Downspouts channel water away from the foundation and should be at least 5 to 6 feet away from the wall of the basement. If the downspouts are missing or broken, water tends to pool near the house and slowly seeps into the basement.

SERVPRO of Northwest Stark County specializes in the cleanup and restoration of residential and commercial property after a water damage event. Our staff is highly trained in property damage restoration. Our crews  have the experience and knowledge from training at SERVPRO’s corporate training facility to regular IICRC-industry certification. Call us at 330-497-4600 to restore, mitigate and rebuild your water damaged property.

Fire Damage? What Not to Do After a House Fire

7/20/2022 (Permalink)

Fire Damage Ceiling Fire damage to a ceiling. SERVPRO was able to cleanup, restore and rebuild this home in Canton, Ohio.

The one place you feel completely safe is your own home. This can change in a second when a fire starts, and smoke fills your home. After the fire has been put out here are a few suggestions of what not to do after a house fire.

What Not to Do After a House Fire

  • Do not enter the building until the fire department says it is safe to go in.
  • Do not turn on water, gas or electric. Utilities should not be used unless the fire department indicates it is safe for you to do so.
  • Do not use electronics, computers, televisions, stereos, or appliances until they have been professionally cleaned and checked. A fire could damage electrical circuits and using them may be hazardous.
  • Do not wipe or attempt to wash fire residue from walls, ceilings, or other absorbent surfaces. It is important not to tamper with any of the damage before it has been assessed by your insurance agent.
  • Do not eat food items or canned goods that were exposed to the heat of the fire. Dispose of all food items immediately.
  • Do not use carpeting or upholstered furniture impacted by heavy smoke residues or debris until they have been safely cleaned. They will need special treatment to remove harmful smoke toxins.

Each fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. At SERVPRO of Northwest Stark County our team has the equipment, expertise, and experience to restore your fire and smoke damage.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of NW Stark County 330-497-4600

BBQ and Outdoor Fire Safety Tips for Canton, Ohio Homeowners

7/12/2022 (Permalink)

Grill Flames Regular maintenance and following a few grilling tips can help ensure summer cooking fires don’t become house fires.

According to the National Fire Protection Association (NFPA), July is the peak month for grilling fires, followed by June, May, and August. Annually, U.S. fire departments respond to an average of 10,200 home fires each year involving grills, hibachis, or barbeques. With the summer season in full swing fire its important for homeowners to check the readiness of their outdoor cooking equipment, like grills and propane tanks. Doing regular maintenance and following a few grilling tips can help ensure summer cooking fires don’t become house fires.

Follow These Grilling Safety Tips:

  1. Only use your grill outside.
  2. Keep it at least 3 feet from siding, deck rails, and eaves.
  3. Keep a 3-foot zone around your grill to protect kids and pets.
  4. Never leave fires unattended, including grills, fire pits, and patio torches.
  5. Clean your girl after each use. This will remove grease that can start a fire.

Additional tips to consider:

  1. Keep a fire extinguisher close. Keep a fire extinguisher within arm’s reach of the grill so you have something to put out an accidental fire. It doesn’t take long for a fire to catch and spread. Educate yourself on how to use the extinguisher beforehand.
  2. Do NOT decorate your grill or the area around it. Decorating for a family picnic or gathering is a terrific way to get into the spirit of the party, but don’t include your grill or fire pit as part of the decoration area. Flags, umbrellas, hanging decorations and baskets, and other flammable items can just become quick fuel for an out-of-control fire. 
  3. Keep your grill maintained. Regular cleanings after each use are key, but the maintenance doesn’t stop there. At least one to every three months (depending on usage), you should clean your grease management system (grease trap), grates, bars, and other grilling components to reduce the chance of flare-ups and the growth of bacteria which could make you sick.

Be safe, and stay aware while around a fire. Being prepared and having a plan is always better than the alternative.

SERVPRO of Northwest Stark County is an industry leader and provider of fire and water cleanup, restoration, and construction services. If you experience a fire disaster, please call our knowledgeable and certified team at 330-497-4600 or visit

Storm Damage Restoration Specialists in Canton, Ohio

6/28/2022 (Permalink)

Flooding Street SERVPRO of Northwest Stark County is here to help after a storm damage to your Canton, Ohio home.

After a severe rainstorm you walk downstairs in your Canton, Ohio basement and find 6 inches of water. Don’t panic just pick up the phone and call SERVPRO of Northwest Stark County at 330-497-4600. Our crews are professionally trained and IICRC certified in water cleanup and mitigation. SERVPRO has over 40 years of experience in restoring your property giving each homeowner we serve a piece of mind that their home will be put back to preloss condition "Like it never even happened."

Why do you call a water mitigation professional?

Our team have truck-mounted and portable water extraction equipment that will remove the water quickly. If you have hard wood, marble or tile flooring we have an injectadry system. Once the water has been extracted successfully, our team moves on to dry the area thoroughly. The drying process typically consists of a combination of dehumidification equipment and air movers. These two working together help to combat the possibility of mold growth in the affected area, which can quickly happen if the water damage wasn’t found right away.

No need to panic when it comes to water damage from a storm in your home or place of business. Call the professionals at SERVPRO of Northwest Stark County at 330-497-4600.

Fire Damage? A Few Suggestions on Where to Begin the Cleanup Process

6/20/2022 (Permalink)

Fire Damage Kitchen This kitchen has fire damage and the crews at SERVPRO were called to cleanup and restore this home in Copley, Ohio.

A fire damage to your home or business are devastating and overwhelming. Most people don’t even know what to do or where to start in the fire cleanup and restoration process. If you begin on your own here are some suggestions:

What to Do After a Fire Damage

  • Take photos of the damage. Your insurance company will need photographic evidence of the fire damage and any affected areas and items.
  • File a claim with your insurance company. Not only is it required that you file your claim as soon as possible, but it is also in your best interest. You’ll be asked to submit a proof of loss claim. The sooner you get the ball rolling, the sooner an insurance adjuster will begin assessing the damage.
  • Contact a professional fire restoration company. Restoration professionals are trained to clean up and repair fire-damaged homes, and they will work with your insurance company to initiate a fire damage recovery plan that includes the complete restoration of your structure.
  • Take notes. In a stressful situation, miscommunication is common, so start jotting down every conversation or online correspondence that you have with your insurance agent or restoration professionals.
  • Save receipts and original documents. This will be to your benefit when it comes to your insurance claim.
  • Keep yourself safe. If you are unsure about something and find yourself not knowing what to do, you are better off waiting for a qualified professional. You are ALWAYS better off safe than sorry.

Each fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. At SERVPRO of Northwest Stark County our team has the equipment, expertise, and experience to restore your fire and smoke damage.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of NW Stark County 330-497-4600

Stay tuned to next month’s blog on What Not to Do After a House Fire.

6 Tips for Preventing Water Damage from Appliances

6/14/2022 (Permalink)

Water Basement A water tank had a leak that created water damage to this Massillion, Ohio. The crews at SERVPRO wear able to cleanup and restore this basement.

Water damage can be expensive to cleanup and repair especially if a small leak goes undetected for months or even after a catastrophic flooding event. Water damage from a home appliance can be a reason from a water damage and below are six easy and inexpensive tips that can help prevent losses from appliances:

1. Check all your appliance for leaks every four months.

2. Check supply hoses on your washing machine, dishwasher and refrigerator regularly to ensure a tight connection and no breaks or tears.

3. Read the manual for types of soap and load recommendations for the washing machine and dishwasher. Some soaps and detergents can clog machines and cause water overflows.

4. Flush your water heater once per year.

5. Don't leave running appliances unattended.

6. Replace hot water heater when it is nearing the end of its life expectancy, even if there aren't any problems

No matter how simple water damage might appear in your home, the situation can often prove worse than it appears. You can always count on the prompt response and honest estimates from our SERVPRO of Northwest Stark professionals. We can work quickly to make it “Like it never even happened.” Give us a call at 330-497-4600.

Cleaning Up After A Flood in Massillion, Ohio

6/8/2022 (Permalink)

Rain Ground Heavy rain can produce flooding. If you experience a water damage from a recent storm, call our SERVPRO crews at 330-497-4600.

SERVPRO of Northwest Stark County is here to help when a flood disaster transpires. Summer weather is unpredictable, and a storm can produce quickly creating a torrential downfall of water. Abundance of rainfall can produce local flooding in the Massillion, Ohio area.

Cleaning up after a flood:

  • Walk around your house and evaluate your homes structure for issues like loose or fallen power cables, damaged gas lines or cracks in the foundation. Call professionals to remove or fix any damaged lines or cables.
  • Evaluate the inside of a home. Check carpets and drywall for water damage. Flood waters could be full of odorous containment that will become absorbed into the fabric and materials and admit an odor. Once you have removed the water and dried the surfaces you will want to use an effective service odor chemical remover to illuminate the potentially foul odors.
  • If your home had widespread flooding, you may need to dispose of the majority of your belongings. You may even have to replace major parts of your home including flooring, drywall, and insulation to prevent mold and mildew from spreading in your home.
  • Contact a restoration company within the first 24 hours of a flooded home or business, so professional and certified crews can fully restore your home or business to its pre-flood damage condition.

Water damage to your Massillion, Ohio home or business? Call SERVPRO of Northwest Stark County at 330-497-4600. We’re dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.